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Repairs and restringing service

Repairs

All jewellery is handmade with great love and attention and all pieces come with a three month warranty from the date of purchase. This warranty covers any faults but does not cover accidental damage/breakage.

Items covered under the warranty are repaired free of charge. Items out of warranty can be repaired for a small fee. Repairs typically take about a week, but during busy periods please allow up to three weeks. All repairs are subject to stock availability.

To find out more please email repairs@bellajanejewellery.co.uk 

Restringing service

Over time, much loved and worn bracelets and rings can stretch. It may therefore become necessary to have your bracelets restrung. A small fee of £5 per bracelet is charged for this service (plus P&P).

Please email: repairs@bellajanejewellery.co.uk for further information.

Any jewellery returned for repair/restringing is done so at the customer’s own risk. Therefore, we always recommend obtaining proof of postage.