We are open for business and dispatching orders as usual, and will continue to do so all the while we are able to. However, please do allow extra time for your order to arrive.
Once you have placed your order online you will receive an email from PayPal confirming your order and payment. This is the receipt for your order. If you don't receive this email, please check the email account that is registered to your PayPal account. You will also receive an email from Bella Jane Jewellery confirming your order (this may take slightly longer to come through). Should you not receive these emails, please check your 'junk' mail folder.
Your Bella Jane jewellery will come in our signature jewellery pouch and a Bella Jane gift box (unless otherwise stated).
If you require a gift box for each individual item, please let us know at the time of ordering.
You will receive an email advising you of when your order has been dispatched (please check your 'junk' mail folder if you don't receive this). We usually aim to dispatch orders within 48 hours (working days only).
DELIVERY CHARGES AND TIMING
£3.95 Royal Mail First Class. Many parcels arrive the following working day after dispatch, but please allow up to 7 working days for delivery.
£7.50 Royal Mail Special Delivery. Guaranteed delivery next working day after dispatch (please note we do not guarantee to post your goods on the day of ordering as many pieces are made to order). AS A RESULT OF CORONAVIRUS, THIS SERVICE IS TEMPORARILY UNAVAILABLE.
£9.50. Please allow up to 10 working days for delivery.
USA and rest of the world
£12.50. Please allow up to 10 working days for delivery.