Delivery Information
PACKAGING
Your Bella Jane jewellery will come in our signature jewellery pouch and a Bella Jane gift box. If you require a gift box for each individual item (excluding stacks and duos which are sold as one piece), please let us know at the time of ordering.
DELIVERY SERVICES AND TIMINGS
We usually aim to dispatch orders within 2 working days (working days are Monday to Friday), however, during peak times such as Black Friday, Christmas and Mother's Day, please allow extra time for dispatch of your order. Once you have placed your order you will receive an email advising you of when your order has been dispatched which will include a Royal Mail tracking number (please check your 'junk' mail folder if you don't receive this).
RECOMMENDED LAST ORDERING DATES FOR CHRISTMAS 2025
(Please note that these are guidelines only and we recommend ordering as early as possible).
| POSTAGE OPTION | LAST RECOMMENDED ORDER DATE |
| UK Standard Delivery | Midday Thursday 18th December 2025 |
| UK Express Delivery | Midday Friday 19th December 2025 |
| UK Royal Mail Special Delivery | Midday Monday 22nd December 2025 |
| Europe | Midday Thursday 4th December 2025 |
| Rest of World | Midday Thursday 25th November 2025 |
DELIVERY OPTIONS
Please note that estimated delivery times are from date of dispatch. We do not guarantee any delivery dates and the delivery times set out below are for guideline purposes.
| Destination | Service | Price | Expected time frame |
| UK | Standard Delivery (Royal Mail Tracked 48) | £3.95 | 2-3 working days after dispatch |
| UK | Express Delivery (Royal Mail Tracked 24)* | £5.95 | 1-2 working days after dispatch* |
| UK | Royal Mail Special Delivery* | £8.95 | Next day after dispatch* |
| Ireland | International Tracked (Customs Duties Paid) | £20.00 | Up to 10 working days |
|
EU |
Royal Mail International Tracked & Signed |
£10.95 |
Up to 10 working days |
| USA & Rest of World | Royal Mail International Tracked | £15.00 | Up to 10 working days |
*Please note that certain postcodes in Scotland are excluded from next day delivery guarantees. Please check the royal mail website for further information.
Customs Charges for Ireland and USA Orders
For all orders delivered to Ireland and USA we will take care of customs charges for you.
Customs Charges for EU and International Orders
Please note that customs charges may be payable prior to receiving delivery of your order. We recommend checking with your local customs authority what charges will be incurred, prior to placing your order.
All customs and related fees are the responsibility of the customer or person receiving the parcel. If delivery is refused or payment of customs charges aren't made, there may be an additional delivery fee to have the order returned back to us and the cost of this will be debited from any refund due.