Repairs and Restringing Service
All jewellery is handmade with great love and attention and all pieces come with a three month warranty from the date of purchase. This warranty covers any faults but does not cover accidental damage/breakage.
Items covered under the warranty are repaired free of charge. Items out of warranty can be repaired for a small fee. Repairs typically take about a week, but during busy periods please allow up to three weeks. All repairs are subject to stock availability.
To find out more please email email@example.com
Over time, much loved and worn bracelets and rings can stretch. It may therefore become necessary to have your bracelets restrung. A small fee of £5 per bracelet is charged for this service (plus P&P).
Please email: firstname.lastname@example.org for further information.
Any jewellery returned for repair/restringing is done so at the customer’s own risk. Therefore, we always recommend obtaining proof of postage.